At
work not long ago, a large group of us were having a luncheon meeting to
discuss an upcoming marketing campaign. Part of the campaign involves talking directly
with the public, which is something of a leap for a non-consumer business.
This
has been building for months. And on this day, the discussion is around the
company’s “persona” or voice, and what it should sound like, what language should
be used and what language to avoid, and possibly even what movie actors in
various roles might suggest for the effort.
The
discussion reaches a point where it’s noticeable that I’m not participating. So
I’m asked for my opinion.
“When
did we forget how to talk with people?” I ask. “When did forget to put
ourselves in others’ shoes, hear what they’re saying, and find a way to respond
to their concerns? Why do we think we have to script everything? We’re talking
about being authentic when it sounds like what we want is to control the
conversation.”
The
conversation takes a turn, and in a good direction. Not everyone agrees with
what I say, but it’s not easy to argue that authenticity may be the antithesis of
what’s being proposed. But at least this issue is out on the table, recognized,
debated, and, if not resolved, at least understood.
I’m
passionate on this subject. The people around the table hear it in my voice. I hear it my voice.
This is one of those days I feel like a dinosaur. This is not generally the way the
company is going, nor is it generally the way the world is going.
Afterward,
alone in my office, I think about the church. And I understand what has been
troubling me for almost the last 15 years. The business conversation we had at
lunch applies to what I’ve experienced at two churches for the last 15 years.
Here’s
what Francis Chan says: “We’ve created a whole brand of churches that do not
depend upon the Spirit, a whole culture of Christians that do not depend on the
Spirit, a whole culture of Christians who are not disciples, a new group of ‘followers’
who do not follow.”
I
read those words in Chan’s Forgotten
God: Reversing Our Tragic Neglect of the Holy Spirit, and I feel burning
coals being heaped upon my head.
Been
there, done that.
When
did we forget to depend upon the Spirit? When did we decide that Willowcreek is
the model, or Mars Hill is the model, or “one church / multiple campuses” is
the model? When did we start applying the notion of “success” to the church and
defining and measuring success by size and numbers? If it was about numbers and
size, why didn’t God start with the power and size of Rome instead of some
fishermen in an empire backwater?
Perhaps
it’s the effects of getting older and more curmudgeonly. Perhaps it’s heard one
too many church transformational plans. Perhaps it’s walking into too many
church meetings or seminars and being ambushed with a great new revitalization proposal
to “bring millennials back to the church.” Perhaps it’s singing one too many
repetitious praise songs in worship services.
Those
heaping coals are burning.
“God
is not interested in numbers,” Chan says. “He cares most about faithfulness,
not the size, of His bride. He cares about whether people are lovers of Him.”
And
big buildings, big music, big attendance, eclectic services, church planning consultants,
fundraising programs, new communications technology and coffee bars can’t do
that. None of these things can do what God cares most about. These things come
from man.
Only
the Spirit can do what God cares most about.
Led
by Jason Stasyszen and Sarah Salter, we’ve been reading Forgotten God. To see more posts, on this chapter, “Supernatural
Church,” please visit Sarah at Living Between the Lines.
Photograph by Petr Kratochvil via Public
Domain Pictures. Used with permission.
'When did we forget how to talk with people?' It takes courage to state that in a corporate setting. It shouldn't. It may be the most important question ever, because it applies not just in the corporate world but in politics and culture and individual relationships.
ReplyDeleteSo true. I think a lot of times, hearts in the right place in "designing experiences" and all of that, but then the next step never comes in--transformed people. And we can't do that with our programs no matter how relevant they appear. It has to be the Spirit to be lasting. A great reminder here, Glynn. Thank you.
ReplyDeletea poetical, dynamic, daring, truth-speaking dinosaur…
ReplyDeleteSuch a powerful wake-up call, Glynn. We truly can't be the "church" until the Holy Spirit is alive and well in us.
ReplyDeleteBlessings to you!
I absolutely love these thoughts, Glynn. Thank you...
ReplyDelete