More than 40 years ago, I was handed my college diploma and, two days later, showed up for work at my first official job. I didn’t realize it until much later, but I walked into the doors of my employer that day carrying an assumption. I believed that people in positions of authority – bosses – always knew what they were doing. Why else would they be bosses?
Slightly more than a decade later, my assumption continuing to take body blow after body blow, I was presented incontrovertible evidence that my assumption had been flat-out wrong.
A group of us were sitting in a conference room, waiting for the news to go public that one of the company’s top products had a problem. The first indication would be the stock market. We all knew the news was imminent, and we had prepared for it as if a tsunami was about to strike, which, metaphorically, turned out to be true. The call came, confirming that the news was public, and for a very brief moment we experienced a silence.
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