Monday, June 24, 2013

Making Decisions that Keep Work and Life in Balance: Preparing to Be Wrong

We had talked about it for months – a new electronic publication for employees. Only two companies in North America had one at the time, one in the U.S. and one in Canada. We had talked with both, and the one in Canada was our best analogy – no standardized platform for employees to read it, people scattered across several countries, and uncooperative technical staff. 

We planned it, designed it, found stories for it (we still called them stories back then, not content), and staffed it.  

We did three things right.  

We set everyone’s mind at ease by starting small – a test group of 100. That’s what Chip Heath and Dan Heath, in Decisive: How to Make Better Choices in Life and Work, call “ooching,” or trying things on a small scale before you go all out.  

To continue reading, please see my post today at The High Calling. 


Photograph by George Hodan via Public Domain Pictures. Used with permission.

1 comment:

David Rupert said...

Glynn...I really loved this post of yours at THC. You have a way of keeping us honest with your words!